Supporting You
At Leave Dates, we're committed to providing exceptional support to our valued customers. Whether you have a query, need assistance with getting set up, or require guidance, we will ensure you get the help you need. We believe in going the extra mile and pride ourselves on really caring about every customer.
Self-service knowledge base
Our comprehensive knowledge base of resources is designed to empower you. It includes a vast collection of step-by-step guides, informative tutorials, and instructional videos. These resources are carefully crafted to help you make the most of Leave Dates, whether you're a seasoned pro or just getting started.
Our support process
We're just a click away if you need direct assistance from our support team. You can easily raise a support ticket by following the link below. Once your ticket is generated, you'll receive a unique reference number, ensuring your case is tracked through to resolution.
For those who prefer a more personal touch, we offer the option for our support team to reach out to you by phone. Simply provide your telephone number when raising the support ticket, and we'll contact you to discuss your query or concern.
We're here to help
At Leave Dates, we are dedicated to making your experience as smooth as possible. Our support services are designed to be there for you whenever you need them, ensuring you have the tools and assistance required to make the most of our platform. Feel free to explore our knowledge base or reach out to us for direct support – we're here to help you every step of the way.
This program has been a game changer.
I did have a few questions on first setting up and received positive support and responses within 1 hour of asking the question. There was also super follow-up afterwards to determine if I was happy with the solution. We’ve been struggling for years to have a program that works for management and staff and this one appears to be it. So easy to set up and work with. I unreservedly recommend Leave Dates for a company of our size (only 25 people, but in two different countries). So easy to customize and I’m sure that updates will continue to come in.
Cheryl MacRae CCI Learning
Easy for staff.
The Leave Dates software has lifted the burden of manually tracking time off by staff. Staff can submit their requests for time off quickly. It was easy for staff to self-educate on how it works. Response from support staff has been excellent.
Cheryl M. Accounting Specialist
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- Free for up to 5 users
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